Privacy Policy
Who we are
Letchworth Garden City IT t/a LGCIT (“LGCIT”, “we”, “us”, “our”) is a limited company registered in England and Wales.
Company number: 15713836
Registered office: 79 Kyrkeby, Letchworth Garden City, Hertfordshire, SG6 2PG
ICO registration number: ZB793093
Email: hello@lgcit.co.uk
Phone: +44 (0) 1462 533500
For the purposes of UK data protection law, LGCIT is the data controller of personal data collected through this website. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB793093.
What data we collect
Information you give us directly
When you use our contact form, we collect:
- Your name
- Your email address
- The contents of your message
Information collected automatically
When you visit our website, our server (Nginx) temporarily records:
- Your IP address
- The type of browser and device you are using
- The pages you visit
- The date and time of your visit
- The website you came from (referrer)
These are standard web server logs. We do not use cookies, tracking scripts, analytics services, or any other form of online tracking.
How we use your data
| Purpose | Data used | Lawful basis |
|---|---|---|
| Respond to enquiries submitted through the contact form | Name, email, message | Consent — you explicitly provide this data when submitting the form |
| Maintain website security and prevent abuse | IP address, browser information, access logs | Legitimate interest — we need to monitor for and protect against security threats |
| Improve our website and understand how it is used | Aggregated, anonymised server log data | Legitimate interest — helping us understand what content is useful to visitors |
Who we share your data with
We do not sell, rent, or trade your personal data.
Contact form submissions are sent to us by email. Your data may transit through, but is not stored by, our email infrastructure (Postfix, hosted on our own UK-based server).
We do not use any third-party analytics, marketing, or advertising services on this website.
We may disclose personal data if required to do so by law or in response to a valid legal request from a law enforcement or regulatory authority.
Data retention
| Data type | Retention period |
|---|---|
| Contact form submissions | 2 years from the date of your message |
| Nginx server logs | 14 days, after which they are automatically deleted |
| Email correspondence (following up on contact form enquiries) | Duration of the business relationship, plus 6 months |
International transfers
Your personal data is processed and stored within the United Kingdom. We do not transfer your personal data to countries outside the UK.
Your rights
Under UK data protection law, you have the following rights:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete data
- Right to erasure — ask us to delete your personal data (subject to certain exceptions)
- Right to restriction of processing — ask us to limit how we use your data
- Right to data portability — ask us to provide your data in a machine-readable format
- Right to object — object to our processing of your data where we rely on legitimate interest
- Right to withdraw consent — withdraw your consent at any time (this does not affect the lawfulness of processing carried out before withdrawal)
To exercise any of these rights, contact us at hello@lgcit.co.uk. We will respond within one month.
Security
We take appropriate technical and organisational measures to protect your personal data. These include:
- HTTPS encryption for all data transmitted between your browser and our website
- Server-level firewalls and monitoring to prevent unauthorised access
- Access controls limiting who can access server logs
- Regular security updates to our server software
Complaints
If you are not satisfied with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
ico.org.uk
Tel: 0303 123 1113
We encourage you to contact us first so we can try to resolve your concern.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “updated” date.
If you have any questions about this policy, please contact us at hello@lgcit.co.uk.