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Managed IT Services

Complete management of your IT systems and services, allowing you to focus on your business.

Following an initial consultation and assessment we take over the management of your technology services, pulling the agreed subscriptions and services under our umbrella, then provide support for those services for a fixed monthly fee.

The benefit is that you pay a known amount for the entirety of your IT services and support, with no unexpected bills.

Technical details

What we manage

  • M365 / Azure — Licence management, tenant administration, identity and security configuration
  • Endpoint Security — Anti-virus, EDR, and Managed Detection and Response (MDR) services
  • Remote Backup — Automated, monitored backup with defined recovery objectives
  • Remote Monitoring & Management (RMM) — 24/7 proactive monitoring of servers, workstations, and network infrastructure
  • Patch Management — Automated OS and third-party patching with compliance reporting
  • Helpdesk — Responsive support with ticket tracking and defined SLAs
  • Vendor Management — We liaise with your software and hardware vendors so you don’t have to
  • IT Strategy — Technology roadmaps aligned to your business goals

How it works

  1. Discovery — We audit your existing environment, subscriptions, and support needs.
  2. Proposal — A fixed monthly fee covering agreed services, support hours, and response times.
  3. Onboarding — We migrate services under our management with minimal disruption.
  4. Ongoing — Proactive management, monitoring, and support with regular reporting.